Frequently Asked Questions

Product

Why Norwegian plants?

Norwegian plants need to survive arctic winters. They need to protect themselves from -30 degrees. The ripening window in Norway is short and the plants need to get all the nutrition to the blooms fast. Making them more potent than anything else on the planet. The Frøya Organics products are filled with them.

How do you source raw materials?

We wild-harvest plants that grow naturally on the Norwegian mountainside to capture the highest quality antioxidant potential. Our plants need to survive arctic winters and pack a punch!

How do you make the products?

We naturally dry the flowers at 22 degrees for multiple days. This keeps all the nutrients and let us make products of a much higher quality. All products are handmade. Machines can't make products like these.

What's special about your formulas?

We spent 20 years creating a few simple, powerful products with fast results. Normal brands use 50-70% water. We use 0 water. Everything in the jar has a purpose for your skin.

Are natural products as effective as does with artificial ingredients?

They are more powerful and without all the side effects. The reason the big companies use artificial substitutes is that it's a lot cheaper and easier for them to make the products. They care about profits and not necessarily your health.

The diversity we have in our backyard in Voss combined with 20 years of skincare experience puts us in a unique position to make a healthy alternative to everything on the market - without it being crazy expensive for you to buy.

What type of skin does it work on?

The products are specifically made for people in harsh weather. In Norway, we have temperatures from 30 to -30 degrees and a lot of rain, wind and snow. The products are made for extreme conditions. Making them suitable for everyone, harsh weather or not. The products work for almost all skin types; oily, dry, normal, combination, and sensitive. And all skin colours. It works for shaved men and men with beards or stubs.

When can I expect results?

Results may vary for each individual. However, 97% of our customers are satisfied with the product's effects on the skin. 93% said it was the best product they ever tried.

Interestingly, what many of our customers notice first is less oily and dirty skin. Some report it after just 7 days.

Does the product work on acne, blackheads, dark circles, dry skin, red skin, eczema and other things?

Yes, they do. You will see improvements in all of the above. You can also use our products on your body if you have irritable skin or eczema. 

For how long will the products last?

Depending on what you buy and how much you use it. They typically last 60 days. It's specified on each product page.

Can I travel with the products?

Yes, our products are not liquid. They are solid and packed full of ingredients. NO water added! This means you can take them everywhere.

Can teens and kids use the products?

Yes absolutely they can, and they should. Teens often get acne in puberty and our products will treat and prevent it.

Can I use your products with other skincare brands?

Absolutely - our products can be used with other skincare products regardless of brand. However, some of our products were expertly formulated to complement each other well, so we recommend using our products together to optimize your skincare results.

Shipping & Returns

Do you send my products with a Viking ship?

We considered sending with ravens. But we didn't agree on the terms. We ship like this instead:

US 🇺🇸 
· We ship from our warehouse in Florida.
· Delivery time US: 2-5 days
· Free US shipping on all subscriptions & $40+ orders

Rest of the world
· Delivery time US: 5-9 days
· Shipping price: $10-22

Where do you ship?

We ship worldwide from Florida.

How do you ship and what is the delivery time?

The US: 2-5 days
Scandinavia: 5-7 days
Europe: 5-9 days
Rest of the world: 7-12 days

Do I have to pay customs or any other fees?

All costs are on us and prepaid.

How do returns work?

Let us know if you want to return the products and we'll send you instructions on how to return your package. You have to cover the cost of the shipping yourself. You have 14 days from the date of delivery to initiate a return. To be eligible, the item must be in its original, unopened, and unused condition, and in the original packaging. We don't accept returns after the 14-day period.

How does the satisfaction guarantee work?

If you use our products for 60 days and don't get results, let us know and we'll give you a 100% refund. You can read the full terms here.

What payment options can I use?

You can pay with all credit cards, PayPal, Apple Pay, Shop Pay, Google Pay and more.

Science

How did you learn about ancient viking plants?

By studying ancient books and learning from extremely competent people with decades of experience with plants as medicine and treatment for a range of skin issues. We have spent more than 5 years learning from the most respected people across Norway and discussing with them when choosing what ingredients to put in the different products. It's not only the ingredients themselves that are important. But also how they work together.

Are your ingredients proven to deliver on your claims?

What's interesting is that most of our ingredients are backed by thousand-year-old Norse traditions and modern science. you can see some of the studies about our ingredients here.

Our ingredients are the subjects of 454,928 studies on PubMed.

Do you have a medical advisory board?

We have an advisory board consisting of both traditional plant medicine experts, medical doctors, dermatologists and experts on women's hormones like progesterone. We're not leaving anything to chance. Our product must be the best on the market and safe for female hormones like progesterone. If not we're not putting the product on the market.

HOW DO YOU TEST YOUR PRODUCTS?

We have developed them over the years with testing and optimizing. We start with the problem we want to solve and find the most potent ingredients for that specific issue. We produce in a way that no-one else does. And we do that to keep all the nutrition from the ingredients in the end product. We combine ancient wisdom with modern science.